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Casino Tropez - online casino review
About
Casino Tropez, which operates under the brand name of Imperial e-Club Limited, is a recognizable name in online gaming circles. Only accepting non-U.S. players, they are one of the veteran sites that have been online near the start of internet gambling in the late 90's. Licensed through the government of Antigua & Barbuda, Casino Tropez is also endorsed by the Online Players Association (OPA), who does all of the casinos monthly software audits. The OPA considers Casino Tropez to be one of their Approved PLUS Casinos, which means the OPA has unlimited access to Tropez software's gaming logs to insure it is fair and random as determined by fair gaming standards. Consequently, players can be assured they are gambling under a fair environment 100% of the time. The owners of Casino Tropez are an Israel based, online marketing and investment firm. Other casinos owned and operated by the group include Casino Del Rio, Titan Poker and RaceTrack Casino and Craps.com.
Casino Software
Playtech Software provides for the entire gaming platform at Casino Tropez. The newest version contains a unique series of Arcade games that can be played with real money. Games like Coin Toss, Rock-Scissors-Paper, and Darts are all available on the latest 32-bit graphic upgrade. It is available in download or Flash, which creates the same realistic graphics that Playtech is known for. The Flash version is available in seconds when users provide a valid email address, while the download takes less than a minute, depending on your operating system. A convenient feature of the log in screen is that you always have the option of playing for Fun or Real Money - no tricks or gimmicks. Playtech was the first software manufacturer to introduce real-time capabilities that now let players check game results in real time, play games with live dealers in secure studios, as well as interact with the dealers themselves. They now allow players to gamble at multiple games simultaneously (if you dare) with multiple screen shots on a single playing screen.
Bonuses & Promotions
Tropez has consistently offered generous welcome bonuses and ongoing promotions. The welcome bonus is usually set up for two deposits, usually giving at least 100% Free on the first deposit and 50% Free on the second. Just remember that you are likely required to make the second deposit within a short period of the first (as little as one week within each other). In addition to the welcome bonus, players are eligible for daily giveaways and the ongoing promotion. For instance, during the month of December, Tropez gives away various free cash bonuses every day. Whenever you log into your account, you will see the current days promotion. Other bonuses include loyalty bonuses, as part of the VIP and Comp Program at Tropez. It is a multi-tiered program with Bronze, Silver, Gold and Platinum statuses. No matter your status, you are considered a VIP, and receive faster withdrawal times (one day processing through NETeller), personal account manager, eligibility for promotions and contests, flexible account features, and luxury gifts. Of course, the more you play, the greater are your rewards (especially the luxury gifts, so we hear). Deposit method bonuses include 10% free on deposits made with NETeller, FirePay, Citadel, 900Pay, MoneyBookers, InstaCash, InstaDebit, EcoCard and PaySafeCard as well as 15% free on deposits made as a wire transfer or bank draft. This is truly much more than other online casinos offer for deposit bonuses. Furthermore, the wager requirement is only 2x, while bonuses can be up to £250 each month and £2,000 total on each account.
Games & Payouts
Using the Playtech Software platform, Casino Tropez has over seventy games including ten progressive jackpots (Caribbean Poker, Gold Rally, Fruit Mania, Wall St. Fever, Cinerama, Magic Slots, Diamond Valley, Queen of the Pyramids, Mega Ball and Mega Jacks). In addition to a large selection of single and multiline slots, video slots, video poker there are also live table and card games in real time as well as a large selection of regular online table games like Sic-Bo and roulette and card games like blackjack and varieties of poker.
As mentioned earlier, all payout percentage reports are determined by the Online Players Association. Payouts at Tropez are consistently higher than other casinos, which is an asset that sets this casino apart from the rest of the pack. It is one of the deciding factors that earns them a review by Online Casino Conditions. Table games and blackjack are consistently over 98%, while total game averages exceed 97% from month to month. Visit the site and see previous months payout reports going back through 2004. Visit Casino Tropez for more information.
Online Cashier
The online cashier at Casino Tropez is also a standout feature. Accepting more deposit methods that most gaming sites, you have a large selection of highly secure payment methods to choose from, which are all processed by Tropez' very own subsidiary companies, iFund and Interpay. The accepted deposit methods include credit card, NETeller, Citadel and MyCitadel, Click2Pay, InstaCash, MoneyBookers, FirePay, ECO Card, eWalletXpress, Instadebit, OnDemand Funds, UseMyBank, Central Coin, Ukash, ePassporte, PaySafeCard, Wire Transfer and Bank Draft. Of these, there are several methods that also process withdrawals from a Casino Tropez account. They are Bank Drafts, Wire Transfer, FirePay, Click2Pay, InstaDebit, ECO Cards, NETeller, Central Coin, OnDemandFunds, MoneyBookers and eWalletXpress. While NETeller provides the fastest payouts, the higher ranked you are in the VIP program, the more priority you will be given to receive your payout as fast as possible.
All players can now receive payouts faster than normal by signing up through the FastTrack Program at Casino Tropez. Players must submit more forms and proof of identification to set it up. However, after doing so, transactions can be received the same day, all the while providing even more security and protection than regular payout systems. Of course, using the Playtech system, all players have real-time access to their entire transaction history with the online cashier.
Gaming Policies
The gaming policies at Casino Tropez are what you will find at any online casino regulated by Antigua and Barbuda and using the Playtech operating system. Although some individual terms and conditions may vary slightly, the overall policies are the same. The big rules to keep in mind at Tropez are:
- Players shall not install the software on a networked device that will enable remote gaming from another location, potentially by another players.
- Players shall not copy, rent, lease or loan the software, not shall they translate or make changes to the software.
- Players shall not attempt to bypass security systems not attempt to discover and/or modify the source code of the software system.
- Account holders may not be classified as a compulsive gambler, under eighteen years of age or reside in Antigua & Barbuda, Israel, Cyprus or Estonia.
- No two players may collude or attempt to participate in a colluding scheme.
- All registration details must be entirely accurate.
- The registered debit/credit card must match the name of the account holder and should not have been reported lost or stolen.
- No employee, officer, consultant or affiliated party with the company (including relatives of these) may open an account to gamble with real money.
- Account holders who held previous accounts that were suspended or closed by Tropez or other online gaming sites, or who charged back funds from a player account are not permitted to open an account.
Casino Customer Service
Customer Service and game payout percentages are two of Tropez' best assets. The telephone support and email response time is markedly different than other online gambling sites. Available 24/7 via email or toll-free telephone, there are several departments equipped to take questions - with cordiality better than most. There is a general support email as well as contacts for withdrawals, deposits, software installation, VIP Program, and marketing affairs. Casino Tropez also has what they call the Open-Ear Forum, which is an email processing center specifically made to handle player requests on how to better the casino. Even better is that management has actually made changes to the casino in response to these requests.
International telephone support can be reached at +1-268-481-2389
Awards
Casino Tropez has a good number of online awards put under their belt, with the latest being "Best Casino Customer Support" by an online players poll. Additionally, Tropez has several affiliated awards through PlayTech Software.